Virtual Mental/Emotional Health Resources for Employees

For all Employees

TimelyCare – Coming this Fall!

Later this fall all employees, including those who do not participate in the State Health Benefits Program, will have access to 24/7 resources for mental/emotional health, including on-call mental health support and self-care tools. 

Resources for Employees who participate in the State Health Benefits Program

Employee Assistance Program (“EAP”)

Use your EAP for up to four no-cost counseling visits per issue. Your EAP depends upon your health plan participation. Find contact information for your EAP at  https://www.dhrm.virginia.gov/employeebenefits/employee-assistance. EAP counseling is separate from your behavioral health benefits. Contact your EAP to obtain authorization for visits.

Virtual and In-Person Behavioral Health Visits

COVA Care (Anthem)

Your plan includes unlimited LiveHealth Online Psychology and LiveHealth Online Psychiatry visits with no out-of-pocket cost. For other providers, your medical plan also includes coverage for ongoing behavioral health visits with a $25 copayment for non-medical professionals and a $40 copayment for medical professionals. Coverage is limited to in-network providers (except in the case of emergency) unless you have purchased the optional out-of-network coverage buy-up. For more information, visit www.anthem.com/cova.  

 COVA High Deductible Health Plan
     (Anthem)

Your plan covers LiveHealth Online and LiveHealth Online Psychology visits. The co-pay for each visit is $59 during your deductible period. After your deductible is met, you pay 20% coinsurance. For other providers, your medical plan also includes in-network coverage for ongoing behavioral health visits with $20 coinsurance after your deductible is met. For more information, visit www.anthem.com/cova.

Kaiser Permanente

Your plan covers virtual behavioral health visits for a $25 copay per visit, and provides free access to the Calm, MyStrength and Ginger apps. Your EAP includes access to TalkSpace online therapy. For more information, visit https://my.kp.org/commonwealthofvirginia

Optima Health Vantage HMO

Your plan covers virtual MD live visits at 100%, including for non-emergency behavioral health concerns. For ongoing behavioral health services, behavioral health visits are covered with a $10 copayment. For more information, visit www.optimahealth.com/cova

COVA HealthAware (Aetna)

Your plan covers virtual Teladoc visits. Your out-of-pocket cost is $40 per consultation during your deductible period. After your deductible is met, your out-of-pocket cost is 20% coinsurance. Your plan’s Health Reimbursement Arrangement (HRA) covers your out-of-pocket responsibility until it is depleted. For other providers, your medical plan also includes in-network and out-of-network coverage for ongoing behavioral health visits with 20% coinsurance (in-network) or 40% coinsurance (out-of-network) after your deductible is met.  Your HRA covers your out-of-pocket responsibility until it is depleted. For more information, visit www.covahealthaware.com.

Please note that covered benefits under the State Health Benefits Program are subject to change. Consult the Member Handbook and website for your plan to access full details.  Member Handbooks and links to plan websites are available at:
https://www.dhrm.virginia.gov/employeebenefits/health-benefits/active-employees.